What if I am unhappy with the therapy or my therapist?
Whilst being independent practitioners, all the Associates share the same commitment to providing the best possible standard of care and if you are in anyway unhappy or concerned about your therapy we will want to find a solution. As your agreement for therapy is between you and your therapist speak or write to them in the first instance. In the event you continue to resolve any concerns then the next step is to contact the therapists professional membership organisation. Associates also hold their own individual professional liability insurance arrangements.